Payments & Cancellations
All prices are listed in Euro (€)
All tours are booked and paid in advance through our secure booking and payment system.
We welcome guests of all ages, but young people under the age of 15 years must be accompanied by an adult. If you wish to book a family tour, please contact booking@bmphotowalks.com
We do not offer cancellation or refunds for purchased tours or gift vouchers. In some cases we can offer re-booking on a different available date. Please contact booking@bmphotowalks.com.
Safety
All our tours will involve a variety of locations and walking surfaces such as paved roads and sidewalks, gravel and stairs, both exterior and interior.
We will at all times do our outmost to keep you safe and provide guidance as we move through the city. However, you agree to participate entirely on your own personal risk and take full responsibility for your actions.
You are advised to follow the local weather conditions and wear appropriate clothing and footwear.
We operate our tours in all possible weather conditions and do not cancel tours based on weather. Remember that the most interesting images can be made during challenging conditions. If the weather is a risk to your safety, we will, however, cancel the tour, and you will be offered to reschedule at a later date.
Admission:
Admission to any location or building is not included.
It is advised to bring cash in local currency for tours where admission fee is required. This will be clearly stated in the confirmation email for the specific tour.
Gift Vouchers:
Purchased gift voucers are valid 12 months from day of purchase and cannot be refunded.
Gift vouchers can be redeemed against any of our PhotoWalk tours at the printed value.
Unused value will remain valid for additional purchase thru the expiration date.
InsuRANCE:
We advise that you have insurance for your own camera and other equipment. Better Moments PhotoWalks cannot be held responsible for any damage incurred to your photographic equipment during the tour.
We also strongly advise that you purchase a valid travel and/or trip-cancellation insurance. Better Moments PhotoWalks does not accept liability for any possible injury or accident happening during a tour.
Photography:
We reserve the right to take photographs or videos during the operation of any PhotoWalk or part thereof and to use the resulting photography, videos, or recordings for promotional or commercial use. If you prefer not to have your photo taken you must let the tour guide know specifically before tour start.